Privacy Policy

We at Treasured Gardens and Treasured Gardens Organics (‘we’, ‘us’, ‘our’) take privacy and security seriously. To provide the information and services on the website, we collect a small amount of information necessary to fulfil purchases you place through our website. This typically includes name and address, email and telephone numbers.

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Payment and credit card information is not retained. We do not keep any credit card details and information that you provided in order to complete orders using a credit card, on file. Any credit card details provided to us over the phone in order to complete a transaction should we offer this option, will be immediately shredded and disposed of after the one time permission of use.

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Our website also collects some anonymous information on visitors to help us improve our website. This includes, but is not limited to, page visits, browser version, country, speed of connection and referral source.

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If you sign up for the newsletter then the email address and name you provide will be used to send email updates and special offers. You can unsubscribe from these emails at any time using the unsubscribe links contained in all of our emails.

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We use information obtained from our website users as stated in this Privacy Policy and to enhance the user experience of our website. We do not and will not rent or sell the personal information you provide. Personal information will only be shared with other people or non-affiliated companies where necessary to provide products or services, or to communicate with you with regards to orders you have placed or questions you have asked.

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We reserve the right to engage a range of third parties to provide services and provide business support for us. Some of these third parties may need access to personal information of our customers in order to provide the services and support we require. We may disclose information you have provided to these third parties to assist us in providing products you have requested, such as delivery service providers. When we share personal information with third party service providers, they will be contractually bound to use the information only for the purposes of providing the services required. By using our website and obtaining products from us, you consent to information you provide being used and shared as described. If you would like to change the way information is used, you may do so by contacting us directly.

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We hold data for as long as deemed necessary to enable us to operate our business and deliver the products and services that we provide.  If you would like your data deleted, you can request this directly with us, acknowledging that some historical data that may have been captured is beyond our control and will be unable to be removed. Alternatively, you may delete the membership account you created, once logged into the website.

In an effort to provide you with a better and more personalised service, the website uses "cookies" to assist in the collection of information. A cookie is a small data file containing information that is sent to the browser you are using from a web server and stored on the computer's hard drive that you use. We do not collect any personally identifying information through cookies.

We recommend leaving cookies turned on for an enhanced experience of our website, but if you are concerned about their use the browser you are using can be configured to either allow you to authorise cookies individually or turn them off altogether.

If you are a member, you may update personal information at any time by logging into the member’s account you created on the website.

By using our website, you consent to the information you provide to be collected for the purposes of fulfilling any orders which you may place now or in the future.

This privacy policy applies solely to information collected by our website. This website may contain links to other sites. You are completely responsible for reading and consenting to the privacy practices of such other sites should you visit those sites.

We encourage our users to be proactive in reading the privacy policies of other websites that collect personally identifiable information.

We reserve the right to change, modify, or revise this Privacy Policy for any reason, at any time. By using our website, you acknowledge and accept responsibility in checking the Privacy Policy periodically to read about any changes, modifications, or revisions.